Dear Best Buy,
This is that really angry chick who just hung up on your techno-geek that you apparently thought could "talk me down" by speaking slowly and REALLY condescendingly. Not.a.good.idea.
I accept the fact that you completely lied about the amount of time that you would hold my computer hostage. I really do. However, when you offer me the excuse that you did, in the hopes that I would just grin and keep waiting patiently, well, that's where you were wrong.
You see, I do NOT find "my computer won't let me ship it to the correct facility for repair" as an acceptable reason for your ineptness. I further do not accept that excuse as the reason that my poor, incapacitated computer has been sitting at your store for more than a week now, after it's 2 week trip to the WRONG repair center. Oh yeah, YOUR computer won't let you ship it to the "correct" repair center. I forgot. And the reason that you've had my computer for 3+ weeks now, is because someone 2 hours from here won't fix a glitch in the system, so that you can print a shipping label? Hmm.
I've got it! There's this handy little invention called a pen and paper. You can actually write the CORRECT shipping address on the paper with your pen, so that my computer is shipped to the CORRECT repair center. Better yet, how about I just come pick up my broken computer and drive it down to the CORRECT repair center myself. Maybe that will get the message across that I'm not sitting around for one more day while you idiots get your act together and stop blaming technology for all your laziness. Your thoughts?
Your Raging Mad Customer,
Now That’s Love by Ree
1 day ago