Angie 3, Best Buy 0

Well, score one for the little guy today because I took on the giant that is Best Buy and came out on top.

My father & I showed up at my favorite store at 4:30 this afternoon to pick up my new computer. The manager-type that we talked with yesterday informed me that my new computer was in fact, NOT there. Pardon me while I pause with surprise. After seeing my face literally turn beet red, he informs us that he will have this situation rectified in 15 minutes. Alright buddy, my stopwatch says GO! As he runs off to presumably suck his thumb under a table in the breakroom, I decide to take out some aggression on the idiot "working" the Geek Squad desk.

I explain to Thing #1 that I'm going to need a new copy of Microsoft Office Professional since my licensed copy resides on the computer being held hostage. He says no because "it can be installed on 3 computers". Try again dummy. So, he brings over Thing #2 who also tries to feed me this line of bull. After giving these boys a copy of Hooked on Phonics, I finally get them to understand that the package clearly states that only the Student version can be installed on 3 computers. And their response? "Wow, look at that. You're right." Finally, an intelligent answer from these morons. The female manager-type who overhears this conversation pulls rank on Things 1&2 and immediately obtains a new copy of the program for me. Score! Angie 1, Best Buy 0

Then, this rockin' female manager-type sees that my Dad & I have now been sitting in this store for over an hour waiting for my new computer that was supposed to appear in 15 minutes (an hour ago). And first she offers us something to drink. And then she offers copious apologies. And then she gives us a $50 giftcard. Score! Angie 2, Best Buy 0

After waiting for an hour and 40 minutes, my new computer FINALLY appears. And after they do their fancy register tricks, they send us out the door with a brand new (and much better) computer than what I had. Score! Angie 3, Best Buy 0

So, now my beautiful new Sony computer is sitting where my old one used to reside. I'm still mourning the loss of my old Sony, but I know that she'll probably find a new home with some techno-geek that actually knows how to fix her. In the meantime, I think I'll watch a little James McAvoy movie to ease my pain. Yeah, that should do the trick.